workflow-friction

AI Assistants vs Productivity Systems: A Decision-Making Comparison

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Work teams increasingly treat AI assistants and productivity systems as interchangeable. Both promise efficiency. Both appear to reduce effort. Both sit inside the same daily workflows. The confusion usually surfaces later. Tasks feel faster but less predictable. Responsibility becomes harder to locate. Confidence fluctuates even when output improves. These effects are often attributed to poor … Read more

Where AI Added Friction Instead of Efficiency in Daily Workflows

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AI tools promised to make everyday work smoother, faster, and more focused. In practice, many workflows became more complex, as planning turned into negotiation, decisions into evaluations, and automation into ongoing oversight. This article examines where AI added friction instead of efficiency in daily workflows—and why those trade-offs emerged.