Automation is often framed as subtraction. Less effort. Fewer steps. Reduced burden. But in practice, much of what automation removes is not work itself—it removes visibility. The responsibility doesn’t disappear; it relocates, usually to a quieter, less well-defined place. In many modern workflows, automation compresses action while expanding accountability. Tasks complete faster, but when something … Read more
Work teams increasingly treat AI assistants and productivity systems as interchangeable. Both promise efficiency. Both appear to reduce effort. Both sit inside the same daily workflows. The confusion usually surfaces later. Tasks feel faster but less predictable. Responsibility becomes harder to locate. Confidence fluctuates even when output improves. These effects are often attributed to poor … Read more
Work moves faster now.That part is hard to argue with. Drafts show up almost immediately. Suggestions arrive before you’ve fully framed the question. Tasks advance with less visible effort than they used to. And yet, a strange pattern keeps coming up in conversations with people who use these tools every day. They don’t say work … Read more